Delivery & Returns
UK Delivery Times
You’ll receive items dispatched from our warehouse within 2 working days. If we have to source the item(s) from one of our shops, delivery will take up to 5 working days.
Looking for a delivery option that’s not listed? Call our customer service team to discuss on 0808 164 0600.
UK Delivery Methods
Spend over £80 to get FREE delivery to standard UK addresses (including Scottish Islands/Highlands).
Returns
Our returns are hassle-free. Should you be unhappy with any goods and they are in a new and unused condition within 30 days from the day you receive the order. You can either return them directly to your nearest store or you can send them back to our Customer Services department for a refund.
Returns address
Ellis Brigham Ltd, PO Box 491, Salford, M5 4BE.
Returns postage
If you're returning an item because it's unwanted we ask that you pay for the return carriage cost. All unwanted items must be new, unused and with original labels attached. Receipts should also be provided.
International returns
If you are returning an item from outside the UK then please contact our customer services department at customer.services@ellis-brigham.com